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Data breach could impact 22K Gulf Power customers

Photo: WEAR-TV

If you've paid your Gulf Power bill with a check at one of the kiosks in our area, your data may be at risk.

Company spokesperson Jeff Rogers told Channel 3's Allie Norton the owner of the kiosks the electric company uses for bill pay, TIO Networks USA, was potentially compromised.

The data breach impacts customers who paid with a check at the kiosk. Rogers said it roughly affected 22,000 of their 460,000 customers.

Names, bank routing, account numbers and Gulf Power account numbers could be compromised. Social security numbers and other government numbers were not impacted, Rogers said.

At this time, customers have not filed reports regarding stolen information. Kiosks have been closed at this time.

Customers can pay their Gulf Power bill online or at one of their 200 authorized payment locations in northwest Florida at places like Winn Dixie, Walmart or Publix through Western Union and Check Free Pay.

Rogers said Gulf Power itself did not have a data breach.

To learn more about this consumer alert, please visit TIO.com or call the TIO 1-855-272-6796 help line.


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