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Secretary Sebelius held accountable

Millions of Americans have found attempts to use healthcare.gov very frustrating, but do they believe Secretary Sebelius should lose her job because of the botched rollout?

We have the results of a nationwide poll we asked our viewers to take part in Tuesday.

We asked our viewers if they thought she should step down, 65 percent said yes; 29 percent said no; and 6 percent said they didn't know.

More than 3,300 viewers took part in our survey with 37 of our sister stations nationwide.

But is Secretary Sebeliius the only one to be held accountable here?
Rep. Blackburn asks, "So who is responsible?"

The question about the flawed rollout of the affordable care act website healthcare.gov has yet to be answered.

Fingers have been pointed: "It's a false choice to say it's Obamacare or nothing."

Apologies issue from the center for Medicaid and Medicare services
Marilyn Tavenner, the CMS administrator says, "I want to apologize to you that the website has not worked as well as it should."

And from Secretary Sebellius herself, "I'm sorry and I'm accountable to you to fix these problems."

So who should the held accountable for such a flawed rollout?
HHS Secretary Sebelius? President Obama? Or someone else?

Maria Johnson, a Chatanooga resident says, "We were depending on the president to give us those plans and we didn't get that."

Geoff White, a Connecticut resident, "Whoever created it should be held accountable."

After a month of glitches and error messages, many Americans wonder if a bigger system needs fixing as well, the government.

Matt Eyles is the Executive Vice President with Avalere Health and had a more broad answer, "the federal government has the primary responsibility for making sure that the website works."

"The administration has been quick to blame the contractors who built the website. Contractors say they raised the red flag. Now millions of Americans who were promised an easy transition to health care coverage seem caught between a health care website that doesn't work, and no one in Washington who's willing to take responsibility for the failure."

Matt Eyles, "They rely heavily on contractors to help develop the promise of exchanges. It's a promise that seems still a long way from being fulfilled and some like Bob Laszewski who writes a popular health care reform blog, are less forgiving: the Obama Administration is responsible for this.  No one else is responsible for this."