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New unemployment website continues to cause problems
FLORIDA -- Four months after launch, the state's new *63 million dollar computer system still isn't processing claims quickly enough.
Now, the state Department of Economic Opportunity is being grilled by lawmakers looking for answers.
The state says it's unemployment computer system is only processing *73 percent of the claims it receives each week.
Now, the contractor--Deloitte--is being fined 15,000 dollars a day.
The fines will continue until the state is satisfied the system's functioning.
Right now, more than 20 high impact issues still remain.
An outside contractor has been hired to advise, at a cost of more than 300,000 dollars.
The department thinks between 15 and 17,000 people who *should be getting benefits aren't.
But senators are being told those numbers may not be accurate.
Sen. Geraldine Thompson R-Orlando
"And people have gone for up to nine weeks without any kind of reemployment assistance."
The US Department of Labor is sending a team to help the state.
That team will arrive this week.