9-1-1 service outage impacts Escambia County

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Cropped Photo: Mike Mozart / CC BY 2.0

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Verizon customers in Escambia County were temporarily unable to dial 9-1-1 Thursday due to a service interruption, according to Escambia County officials.

Users who need to contact law enforcement, EMS or other emergency services were advised to use a landline.

Other options available to users were to call for emergency help from a different carrier or visit the nearest fire station.

According to, service was interrupted due to a networking issue between Verizon and AT&T.

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